Free Delivery All Over Pakistan
Help Center
Frequently Asked Questions
Answers to common questions about our products, ordering process, divisions, and company — everything you need to know about New Syed Pharma.
General Questions
What is New Syed Pharma?
+New Syed Pharma is a Pakistan-based herbal pharmaceutical company manufacturing high-quality herbal and veterinary nutraceutical products from our facility in Muridke, Punjab.
Where is New Syed Pharma located?
+Our manufacturing facility is located at 7KM, Sheikhupura Road, Muridke, Pakistan. You can find directions on our Contact Us page.
Are your products 100% natural?
+Yes. Our herbal formulations are made from carefully selected natural ingredients, manufactured in a clean, controlled production environment.
Do you have a physical store to visit?
+Our Muridke facility is a manufacturing site rather than a retail store. Products can be ordered online, via WhatsApp, or through our network of distributors and pharmacies.
Ordering & WhatsApp
How do I order Herbal or Veterinary products?
+Browse our Herbal Division or Veterinary Division pages, then tap the "Order on WhatsApp" button under any product to send us a message with your order details directly.
Can I also buy products through your Online Store?
+Yes. Select products are available for direct purchase with secure checkout through our Online Store, in addition to WhatsApp ordering.
Do you accept cash on delivery?
+Payment options may vary by order type and location. Our team will confirm available payment methods, including cash on delivery where applicable, when you place your order.
Can I place a bulk order as a distributor or pharmacy?
+Absolutely. Message us on WhatsApp or through our Contact Us page with your business details, and our team will assist with bulk pricing and supply arrangements.
How quickly will I get a response on WhatsApp?
+We aim to respond to WhatsApp inquiries as quickly as possible during business hours. For urgent queries, calling our WhatsApp number directly is the fastest option.
Herbal Division
What kind of herbal products do you manufacture?
+Our Herbal Division includes tonics, syrups, and wellness formulations covering categories such as anemia care, daily vitality, cognitive support, and liver care.
Are your herbal products safe for daily use?
+Our herbal formulations are manufactured under quality-controlled conditions. As with any health product, we recommend following the dosage on the packaging and consulting a healthcare professional if you have specific health concerns.
Do you provide ingredient information for your products?
+Yes, ingredient details are listed on product packaging. For additional information, feel free to reach out to us directly via WhatsApp.
Veterinary Division
What animals are your veterinary products formulated for?
+Our Veterinary Division manufactures nutraceutical powders and syrups primarily formulated to support livestock health and productivity.
How do I know the correct dosage for my animals?
+Dosage guidance is provided on product packaging. For specific herd or livestock needs, we recommend consulting your veterinarian alongside our product information.
Do you supply directly to farms and veterinary clinics?
+Yes, we work with farms, veterinary clinics, and distributors. Reach out via WhatsApp or our Contact Us page to discuss supply arrangements.
Shipping & Delivery
Do you deliver across Pakistan?
+Yes, we deliver nationwide across Pakistan for both WhatsApp orders and Online Store purchases.
How long does delivery take?
+Delivery times vary depending on your location. Our team will confirm an estimated delivery window when your order is placed.
What are the shipping charges?
+Shipping charges depend on order size and delivery location. Full details will be shared during order confirmation.
Can I track my order?
+For WhatsApp orders, our team will keep you updated directly on order status. Online Store orders include order confirmation and status updates via email.
Company & Quality
Is New Syed Pharma a licensed manufacturer?
+We operate in accordance with applicable regulatory requirements and maintain necessary documentation to ensure transparency and compliance in our manufacturing processes.
What quality control measures do you follow?
+Every batch passes through our Quality Control lab for testing, is checked against pharmacopoeia reference standards, and undergoes stability testing before release. You can see this process on our How We Work page.
Can I visit your manufacturing facility?
+Facility visits may be arranged for distributors and business partners by prior appointment. Please contact us via WhatsApp or our Contact Us page to arrange a visit.
How can I become a distributor or business partner?
+We're always open to new distributor and partnership inquiries. Reach out via WhatsApp or our Contact Us page with your business details, and our team will follow up.
What We Offer
Built Around Two Trusted Divisions
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Herbal Manufacturing
Natural tonics, syrups & wellness formulations for everyday family health.
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Veterinary Division
Nutraceutical powders & syrups formulated for livestock health and productivity.
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WhatsApp Ordering
Simple, direct product ordering — browse our catalog and order in a few taps.
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Nationwide Delivery
Reliable delivery of genuine, quality-checked products across Pakistan.
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Still Have Questions?
Can't find the answer you're looking for? Our team is happy to help — reach out directly and we'll get back to you.